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ITS.Slack.Parlevel

IT Science Case Study: Real-time Customer Support Using Real-time Collaboration

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Parlevel Systems discovered Slack, where it could create shared channels, hold private conversations if needed, field questions from multiple customers simultaneously, and meet internal target response times.

Probe Finds Google Tracks Your Location Even When You Tell It to Stop

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NEWS ANALYSIS: An investigation by the Associated Press and Princeton University reveals that Google location tracking continues even when you turn it off and stopping it is difficult.
AI for Ocean Research

Google Starts Beta Evaluation of New AI Developer Tools

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AutoML Vision, AutoML Natural Language, and AutoML Translation are part of a Google effort to help developers more easily integrate AI capabilities in apps.
UA.ICANN

UA: A Routine Bug Fix That Can Increase Enterprise Revenue

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Universal Acceptance (UA) is the concept of removing all technical barriers that might hinder a user from accessing any name in any top-level domain (TLD) from any web browser, email client or other internet application on a connected device.
TradeIT

TradeIt Partners with IBM Cloud for Global Financial Services

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TradeIt’s home-developed APIs (application programming interface) for app developers are setting the table for highly secure functionality that covers any type of international trade format.
devops drive cloud

Google Releases Spring Programming Model for Java on Cloud Platform

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Java developers can now use Spring to more easily build distributed applications that take advantage of Google's cloud services, company says.
Couchbase NoSQL

Google Updates Cloud Firestore NoSQL Database Beta for GCP

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Google’s new Cloud Firestore NoSQL database technology now supports two modes, a native mode and a Datastore mode, the company says.
Microsoft Azure

Azure Active Directory Expands Its Automatic User Provisioning

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Seven more applications can now be provisioned automatically, making it easier for IT administrators to add more SaaS apps for users.
Pypestream_PO

Pypestream Customer Engagement: Product Overview and Analysis

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The company provides a customer-engagement platform using chatbots that deploys two-way persistent connection via private messaging with AI-backed conversational experiences, or “pypes.”
eWEEK.IT.science.logo

IT Science Case Study: How to Optimize the Data Scientist Function

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Disqus adopted Looker in 2015 as its primary BI tool. It immediately became an instrumental tool that allowed the company to operate the business more efficiently.
Ellison at OpenWorld 2017

Oracle Adds Transaction Processing to its Autonomous Database Cloud

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Claiming a number of exclusive capabilities, and slamming competitor Amazon as more expensive, Oracle founder and CTO Larry Ellison announced that new transaction processing features are now available for the Oracle Autonomous Database Cloud.
cloud security

Google Releases Details on New Shielded VMs Cloud Security Tools

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The goal of the Shielded VMs technology is to help enterprises protect their workloads from hardware and firmware level cyber-threats, Google executives say.
Microsoft Skype

Microsoft Listens to Customers, Will Continue Skype Classic Support

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Negative user feedback in a Microsoft community forum has caused the company, for now at least, to continue supporting Skype Classic.

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